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The Habbo Mall is hiring.

We are looking for some amazing staff to join the largest informative fansite on Habbo! If you're interested, please contact any of the staff in-game.


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For a list of administrators and bureaucrats here, at Habbo Mall, see this page.

ADM.gif Habbo Staff are real people employed by Sulake whose job is to manage hotels, as well as other duties, such as moderation, finances and advertising. These people work for Sulake and are stationed around the world.

Positions[edit | edit source]

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Please help by adding accurate information!

Hotel manager[edit | edit source]

Hotel managers are staff in charge of an entire Habbo community in that certain country. Most hotels have at least one manager. Hotel managers are office staff that work for Sulake. They do many things, including moderation, finances and markets, advertising, competitions and events, technical duties, and others. While moderators have the MOD- prefix before their name, hotel managers don't.

Moderator[edit | edit source]

Main article: Moderator

Moderators are staff members whose job is to maintain the safety and security of Habbo. They have the ability to deal with troublemakers using an array of tools (such as MOD Tool). They can kick, ban, mute, and send warnings to players. Moderators are also responsible for dealing with Call For Help [CFH] requests via the ticket browser, a system that allows players to report inappropriate behaviour.

Customer Support[edit | edit source]

Main article: Customer Support

Customer Support (or Player Support) is a group of staff members that interact with the community and answer questions regarding their account. Customer Support deal with ban appeals, general account problems, credits problems, and the recovery of a hacked account.

Volunteer programs[edit | edit source]

While not actually official staff, Habbo has run three notable volunteer programs in which experienced players could apply to be apart of, and one volunteer program where any player can take part in. This would make these players part of the staff team, although moreso like interns. Please note that the programs with a '*' next to them have been discontinued.

*Hobbas[edit | edit source]

Hobbas were a large group of highly experienced players who acted as an assistant to moderators and as the hotel's police force. They had most of the powers used in moderation (kick, ban, alert). The program was based on a ranking system: Silver Hobba, Gold Hobba, and Super Hobba. Players could apply to the program and if accepted, they'd become a Silver Hobba and work their way up to Super Hobba. Hobbas were removed in late 2005 due to several security threats associated with a growing population.

*Habbo eXperts[edit | edit source]

Habbo eXperts, or Habbo X, were experienced players who volunteered their time to welcome new players and help guide their way through by showing them how Habbo worked and answering their questions. Players could apply to the program and if accepted, were given a badge. Habbo eXperts could override the room limit, allowing them to enter full rooms (mainly the Welcome Lounge which was designated as the central room). This program lasted until 2008 when it ended and replaced with a similar program, Habbo Guides, and eventually Guide Bots.

*Habbo Council[edit | edit source]

The Council ran over a period of time and the helpers were required to listen to Habbo's opinions and bans and then determine whether or not they had a case, this was complete if their ban was between the 12 and 25 March 2012! It has now dispersed and it didn't make much of a difference. The Council members received 2 exclusive badges but these were removed afterward, its function was to unban accounts that were unfairly punished.

Habbo Helpers/Guardians[edit | edit source]

Habbo Helpers were introduced after The Great Mute. They are Habbos that have passed the necessary achievements to prove they can be of help. The helpers could give people tours around the hotel, showing them different rooms they could have fun in, and answering any questions they have during the tour. They can also answer questions straight from a chat box. After a helper has passed the necessary achievements they are promoted to Guardian. Guardians keep the tools they had when they were helpers, plus they gain additional tools that helpers don't have access to. These tools allowed them to vote on how reports should be handled based on their judgment from serious behavior to ok behavior.

Habbo Ambassadors[edit | edit source]

Habbo Ambassadors are a select group of users who's jobs are to help new users that join Habbo. Their job includes answering questions, giving information, and more having to do with user experience. They also have the power to mute, kick, or ban any user from a public room. They also have special commands that allow them to follow any user, alert a specific user, or open up a menu that shows new users currently in a room. They do not have any powers beyond these, such as banning players from Habbo. However, they are basically pseudo moderators with their current rights.

General characteristics[edit | edit source]

The ADM staff badge

All official Habbo Staff wear the Habbo Staff badge to clearly show they are legitimate staff members. It is impossible for regular players to obtain this badge, so anyone claiming to be a staff member without showing the badge should be reported for staff impersonation. Hobbas and eXperts had different badges since they were volunteers. However, you may see some players showing off a special ex-Hobba badge for their dedication to the program.

Moderators have a "MOD-" prefix in their username (e.g. MOD-Habbo) that stands them out from other staff.

Also, after an update in 2013, Staff have access to a special chatbar. Staffchat.png

Habbo Staff have access to the MOD Tool and ticket browser. The MOD tool is used in moderation to kick, alert, mute, and ban players from a remote location. The ticket browser is essentially the Call For Help tool and allows staff to deal with emergencies reported by players. Staff also have special commands to use in-hotel and housekeeping abilities for website-based moderation.

It has been speculated that staff members have access to the entire Habbo catalog which allows them to purchase any furni they want, including rares. This is common in Habbo Retros but unknown in Habbo.

While all staff are able to ban players, the Customer Support division is the only one that can unban.

Becoming a staff member[edit | edit source]

One of the most popular questions players ask is how to become a staff member. Those interested in working with Sulake must actually apply for a position at the Sulake website. Applicants must include their résumé and/or CV, basic personal information, and desired field of interest. People that are accepted are trained by Sulake employees in their respective fields. It's unknown what a person goes through before becoming a moderator or other Habbo Staff.

In the Old Habbo era, experienced players could apply into the Hobba and Habbo eXpert programs by emailing an application to staff. However, an age limit of 18 was placed for applying into the Hobba program, despite the age of playing Habbo being 13.

The information here needs to be cleaned up to meet quality standards.
Information needs to be quality checked, separated into sections, and cited properly.

English Habbo Staff[edit | edit source]

This article may be out of date, due to a recent update.
Please take the time to update it.

These are the current Staff as of May 18, 2016:

List Of Past English Habbo Staff Members[edit | edit source]

See also[edit | edit source]

References[edit | edit source]